News..Electric Rate Increase January 2015
In light of the Bonneville Power Administration (BPA) wholesale rate increase that will go into effect on October 1, 2015 and the ever increasing cost of distributing that power the board of Parkland Light & Water Company (PL&WCo) has determined that an electric rate increase of 3.57% to our members will need to be enacted on January 1, 2015 PL&WCo is a full service customer of BPA meaning we purchase all of our wholesale power from BPA. The new rates will mean a 6.8% increase in power cost in 2015 /2016 and a 5.2% increase in transmission service for the same period. A residential consumer who uses 1000 kwh in a month will see an increase in their monthly bill of $3.00. As shown in the chart below PL&WCo will still be one of the lowest cost electric utilities in Pierce County and it is the intent of your board to continue to offer low cost power to our membership.
BEWARE OF SCAM ARTIST
THIEVES are posing as Parkland Light & Water Company employees trying to obtain personal information, including credit card numbers from you. They are threatening to disconnect you if you don’t pay immediately. If you are in doubt about the reality of the phone call please call our office, 531-5666 and ask for Bob to verify your payment status.
PL&WCo. Moving to a New Online Platform
Parkland Light & Water Company is in the process of migrating to a new Enterprise Resource Platform (mainframe computer). Effective November 1, 2014 we will be switching our customer service accounts to this new platform. As part of this change we will be closing our current on-line billing system on the first of November. If you are an on-line billing customer and wish to remain so, then with your billing in November you will receive instructions on your bill how to open a new on-line account.
If you are not an on-line customer and receive a bill in the mail, you will continue to receive a mailed bill, but the bill will look slightly different. We apologize in advance for any inconvenience this might cause our customers/members as we transition through this process. Once the transition is complete, we feel we will be able to provide better service to all our customers with increased efficiency. Thank you for your understanding