COVID-19 Program

The following programs are available to Parkland Light & Water’s members and customers who need assistance paying their Co-op bills due to economic hardship as the result of the COVID-19 pandemic. Parkland Light & Water requests that consumers with overdue bills contact PL&W’s customer service at (253) 531-5666 to make payment arrangements and/or inquire about utility billing assistance.

*RENTAL ASSISTANCE*

If you are a renter or landlord looking for additional financial support, Pierce County might be able to help. Click here to see if you are eligible and for details on how to apply.


Pierce County Human Services
Energy Assistance Program LIHEAP

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253-798-4328

Qualification is by income and household size


Pierce County Human Services

253-798-8700

If your household received LIHEAP assistance after October 1, 2019, and you have been affected by COVID-19, you may be eligible for more assistance.


Pierce County Human Services
Veterans Assistance Programs

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253-798-7449

Pierce County Veterans Assistance Programs provides emergency assistance to qualified indigent veterans and family members


Project Round Up

253-531-5666

*PL&W electric consumers must have applied with LIHEAP first.

A fundraising effort that will help our less fortunate neighbors.
Parkland Light & Water Customers


The PL&W’s Board of Directors recognizes the intense impact that COVID-19 and corresponding economic changes are imposing on our neighbors. In response to the
ever-increasing need in our community, the Board of Directors authorized an extension to payment arrangements and increased the annual benefit/qualifications to
“Project Round-Up”.

These measures have been enhanced with hopes to reach as many members/consumers as possible with the additional resources. We are here for our neighbors and are happy to be of help. Please contact our customer service for assistance or additional resources at
253-531-5666.

Please also see here for additional assistance.

*If you are a customer with Puget Sound Energy for gas and/or electric services, please click here for additional COVID-19 assistance (opens in new window)